Known error

Term
Known error
Exam
CISA
Definition

A problem with a documented root cause and workaround.

Explained

A known error is a problem whose root cause is understood and documented, together with a workaround, while a permanent fix is pending.

In practice

A memory leak is documented with a nightly restart as the workaround until a patch arrives.

Often confused with
Incident
Exam angle

Recorded in a known error database.

Related

Problem management ยท Emergency change

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