Emergency change
- Term
- Emergency change
- Exam
- CISA
- Definition
A change implemented urgently, outside the normal schedule, with retrospective approval and review.
- Explained
Emergency changes are made urgently to restore service. They may skip normal approval beforehand, but they must still be recorded, reviewed and approved retrospectively and brought under version control.
- In practice
A fix is applied at 2 a.m. to restore payments, then reviewed and approved the next morning.
- Often confused with
- Unauthorized change
- Exam angle
Must still be documented and reviewed afterward.
- Related