Post-implementation review

Term
Post-implementation review
Exam
CISA & CISM
Definition

A review after go-live to check whether objectives and benefits were achieved.

Explained

A post-implementation review checks, after the system has operated long enough, whether objectives and business case benefits were achieved, whether controls work in production, and what lessons apply to future projects.

In practice

Six months after go-live, the team compares actual benefits with the business case.

Often confused with
User acceptance testing
Exam angle

Do it once the system has run long enough to measure benefits.

Related

Business case ยท Change management

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