Escalation
- Term
- Escalation
- Exam
- CISA & CISM
- Definition
Referring an issue to a higher level of authority for decision or action.
- Explained
Escalation refers a decision or issue to someone with the authority to resolve it — the risk owner, senior management or the audit committee. It is the right move when something exceeds your authority or the organization's risk appetite.
- In practice
A risk beyond the manager's authority is referred to the risk committee for decision.
- Often confused with
- Notification
- Exam angle
Often the right answer when something exceeds your authority or the risk appetite.
- Related